Suggestion Box – customer feedback management solution

Suggestion box is a full featured multiple languages supported customer feedback management solution which allow you to make the (feedback) process more faster and more rewarding for companies and their customers.

One of the important part of the suggestion Box is any one can easily share there suggestion from Suggestion Box website or via a mobile interface for any company and companies can easily keep track the status updates every time when your suggestion moves along the chain. it help you to effectively capture, organize, group, categorize and review the customers suggestions.

In this way, customer feel like someone is listening to their suggestion and will build the loyalty you need to increase customer retention.

Features of Suggestion box :

1. Unlimited number of suggestions you can capture, manage, and respond
2. Unlimited customizable categories
3. Monitor Customer Feedback in Real-Time
4. Control which suggestions the public sees
5. Group similar suggestions together for easier management
6. Manage multiple users and permissions
7. Private messaging — reply directly to Suggesters
8. custom auto responder for each suggestion group
9. Broadcast messaging — send updates to Suggesters and followers
10. get opinions from the others in the company on suggestions.
11. Custom sub domain
12. Buttons and widgets (SuggestionBox forms) for integrating into your website

Visit: suggestionbox.com

Related posts:

1. Patapage – Add feedback on your web pages by embedding simple widgets.