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LiveChat - Live Website Chat & Help Desk Software

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LiveChat - Live Website Chat & Help Desk Software

LiveChat is a beautifully designed live website chat and help desk software for business that allows customer service agents to contact customers directly on their website.

Within several minutes from signing up you will be able to help online visitors find what they need before they leave your site.

Features :-

  1. Easy-to-use for all website visitors 
  2. Simple and easy to use implementation
  3. Turns support reps into rockstars
  4. Great for multi operator teams (transfers) and multiple sites
  5. Fully customizable chat window and buttons (logo, colors)
  6. Canned responses, chat history, customizable notifications
  7. Click-to-chat + visitor queuing
  8. Operator activity reports & analytics
  9. Website real-time monitoring with visitor path on website
  10. Pro-active visitor engagement with graphic/text invitations
  11. Pre-chat and post-chat surveys with exportable results
  12. Visitor information: keyword, referrer, geo-location & more
  13. File Sharing
  14. Ticket Management
  15. Social media integration
  16. Analytics & Reporting

Download :- Web / Android App / iOS App / Mac OS X / Windows

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